FAQ's

Ordering

If you would like to make changes to an order you’ve made online simply give us a call on 01594 543484. As long as the timing is reasonable we will be more than happy to accommodate you.

If you would like to create an account, simply click on the link in the footer of the website titled ‘create an account’. Follow the instructions on the page to request an account.

Desserts

All of the desserts you see on our menu can be altered to be vegan, vegetarian or gluten-free. We only use the very best substitutes so you can guarantee your customers will be receiving the same delicious treats.

Simply get in touch with us to arrange alternative desserts.

We keep all our existing customers informed about our latest new, products and offers. Simply keep an eye on your emails for any updates.

Delivery

Because we use our own transport and staff, we can be very flexible.

Most deliveries are despatched toward the end of the week in order for you to be fully stocked for the weekend. But to be honest, we always go the extra mile to fit in with your schedule and requirements. We supply a lot of wedding caterers, so get the dessert to the Bride on time !

Usually we do not deliver on Bank Holidays. However if your request is an emergency! We have been known to deliver if possible and subject to stock availability.

There is no minimum order and No delivery charge. As we supply only the trade sector No VAT either. It really is that good!

Have we answered your question?

If we’ve been unable to answer your question please fill out our contact form and we will get back to you with an answer as swiftly as we can.

Alternatively, you can send an email directly to us at enquiries@simplydesserts.uk.

Or why not give us a call on 01453 890879. We’re more than happy to help.